Social media take on many different forms, including Internet forums, weblogs, social blogs, microblogging, wikis, podcasts, photographs or pictures, video, rating and social bookmarking. There are six different types of social media: collaborative projects, blogs and microblogs, content communities, social networking sites, virtual game worlds, and virtual social worlds.

Different social media services benefit different types of organizations in different ways. We’ll help you make sense of it all, not feel overwhelmed, and develop best practices for taking advantage of both current and new forms of social media.